Why Axxcel | Licensed & Insured Appliance and Equipment Service in Merritt, BC
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Axxcel Appliance Solutions
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Home / Why Axxcel
Owner-operated

Why Axxcel

One technician, two trades. The person who takes your call is the person who does the work.

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Years dental & medical
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Years appliance repair
Licensed
& Insured
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Open every day
Meet the owner

Frankie Poh

Axxcel is owner-operated. Frankie has spent {{ loc.dentalYears }} years servicing dental and medical equipment, including dental office renovations, and {{ loc.applianceYears }} years in the appliance trade covering residential and commercial work.

That means one point of contact from the first call to the finished repair. No dispatch queue, no subcontractors, no handoffs.

Frankie Poh
Owner-operator
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In the field
What you get

Four reasons customers call back

Licensed & insured

Covered on every job — residential, commercial kitchen, and medical office alike.

One technician

The person who answers the phone diagnoses the fault and does the repair.

Precision equipment experience

{{ loc.dentalYears }} years on dental and medical equipment sets the standard we bring to appliances.

Open every day

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How we quote

A real diagnosis, priced before we start

Guessing at a fault over the phone wastes your money. We come out, find what's actually wrong, and give you a firm price before any work begins.

We find the real fault

A proper diagnosis on site, not a guess. The diagnostic fee covers that work and comes off your repair when you go ahead.

You approve the price

Nothing gets repaired on a maybe. You see the cost first and decide from there.

We come to you

Across {{ loc.serviceAreaText }}. Any travel is quoted with the job, never added afterward.

Frequently asked
Who will show up at my door?

Frankie Poh, the owner. Axxcel is owner-operated, so the person who takes your call is the person who does the work.

Are you licensed and insured?

Yes. Licensed and insured on every job — residential, commercial and medical.

How does the quote work?

We diagnose the fault on site, then give you a firm price before starting. The diagnostic fee covers that visit and comes off the repair when you go ahead. Travel is quoted with the job.

What are your hours?

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One technician, one call
Ready when you are
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